Privacy Policy
Last Updated: January 17, 2026
1. Introduction
MarketCharts.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Messages submitted through the AI chat feature
- Any information you provide in communications with us
2.2 Automatically Collected Information
When you access our Service, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process and respond to AI chat queries
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
4. AI Chat Data
When you use our AI chat feature:
- Your queries are processed by Together AI, our AI service provider
- Chat conversations are not stored permanently on our servers
- We do not use your chat data to train AI models
- Do not share personal, financial, or sensitive information in chat
5. Third-Party Services
We use the following third-party services to operate our platform:
- Vercel - Website hosting and deployment
- Together AI - AI chat functionality
- Polygon.io - Market data (SPY prices)
- FRED API - Economic data from Federal Reserve
Each of these services has their own privacy policies governing their use of data.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist in operating our platform
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of others
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this policy:
- Analytics data is retained for up to 24 months
- AI chat conversations are not permanently stored
- Contact inquiries are retained until resolved, then deleted
9. Data Security
We implement appropriate technical and organizational security measures to protect your information, including HTTPS encryption for all data in transit. However, no method of transmission over the Internet is 100% secure.
10. Your Privacy Rights
You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights, please contact us at info@marketcharts.ai
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@marketcharts.ai